Private Residential Oversight
Continuity for exceptional homes.
We look after significant Los Angeles homes — scheduled visits, coordinated upkeep, and written reports that tell you exactly where things stand.
Begin with a Property ReviewThe Gap
Between a property manager and a full-time estate manager.
A property manager responds when something fails. A full-time estate manager costs more than most households can justify. Most exceptional homes sit in the gap between the two — looked after in pieces, by no one in particular.
Dimora Estates occupies that ground: the judgment of an estate manager, on a fractional basis. A named director is at the residence week after week, coordinates the trades, documents what they find, and reports to you in writing. The home is kept. You are informed. The condition of the home never depends on your attention.
What We Look After
- 01Oversight Visits
- We walk the residence on a fixed schedule, checking systems, structure, and grounds against a standing checklist.
- 02Preventative Upkeep
- We plan maintenance by season and by system, so work happens before failure rather than after it.
- 03Vendor Coordination
- We schedule, admit, and oversee the trades — and we verify their insurance before they enter. Vendors contract with you and bill you directly; we never mark up their work.
- 04Documentation & Reporting
- Every visit is documented. You receive written reports on the condition of the house — clear enough to act on, complete enough to keep.
- 05Project Oversight
- For discrete trade projects, we define scope, obtain bids, and see the work through to closeout on your behalf.
- 06Owner’s Representation
- During renovation or construction, we act as your representative: we review the work, advise you, and report. The general contractor directs the means, methods, and safety of the work.
How an Engagement Begins
Every engagement begins with a Property Review.
The Property Review is a structured assessment of the residence — systems, structure, grounds, and records — documented in a written report you keep whether or not we continue together. It is how we come to know the house, and how you come to know how we work. The review itself is a fixed-fee engagement, confirmed in writing before we begin.
From there, the residence passes into our regular keeping — scheduled visits, a standing care calendar, and written reports through the year. Retainers begin at $3,000 per month. Scope, schedule, and terms are set out plainly in the agreement.
What We Hold Ourselves To
- A Named Director
- The same person at every visit. Coverage, when needed, comes only from the other principal — never from rotating staff.
- Keys & Access
- Keys are held under a coded custody protocol; nothing we carry identifies your residence.
- Your Records
- Reports and records are encrypted, accessible to the two principals alone, delivered by secure link, and returned to you at the end of the engagement.
- Emergencies
- When something urgent arises, we respond, whatever the hour. New priority items reach you the same day we find them.
- The Household
- We oversee the residence and work alongside your household staff, never in place of them. Our reports are about the house — never about people.
- What We Do Not Publish
- You will find no client names, no photographs of residences in our care, and no portfolio on this page. That is deliberate, and it is permanent.
Where We Work
Dimora Estates is based in Los Angeles and serves the city’s residential districts and the surrounding hills and valleys. For established clients, we also structure and oversee the care of residences beyond Los Angeles — scoped individually.
The Principals
Madalyn Salm
Co-Founder & Estate Director
Madalyn directs all estate operations: the visits, the care calendar, vendor oversight, and the written record of every residence in the firm’s keeping. Before Dimora, she spent six years directing the care of some of Los Angeles’s most significant private residences. Before that came a decade in restaurant operations — first in her family’s own restaurant, then in facilities and operations management with the Hillstone Restaurant Group — running buildings, their systems, and their trades against a written standard, daily. Her rule for the work: find it early, write it down, say it plainly.
Will Verver
Co-Founder & Managing Director
Will directs the business of the firm: proposals, agreements, vendor scopes, and the commercial side of owner’s representation — so that what was promised and what was done can always be read side by side. Before Dimora, he spent fourteen years in entertainment and technology — WME, Universal Music Group, Red Bull — building partnerships and working relationships companies depended on for years, not quarters. Dimora is not the first business he has built. His rule for the work: the owner is never surprised — not by a cost, a condition, or a contractor.
One of us is at every visit; both of us stand behind every report.
Begin with a Property Review.
Owners come to us at thresholds — a purchase, the end of a renovation, a season away, the departure of the person who held it all. Wherever you are beginning, we begin the same way: a fixed-fee review, and a written report that is yours to keep whether or not we continue.
Write to us with the address and a brief description of the residence. We will reply within one business day. A sample of our reporting is available on request.
Architects, designers, and advisors who care for these homes alongside us are welcome to write to the same address.