For Partners
For the professionals who care for these homes alongside us.
The residences we oversee arrive almost entirely by introduction — from the architects, interior designers, builders, landscape firms, wealth managers, and realtors who cared for them first. This page explains where we fit in your client relationship, what we take off your plate after handoff, and how an introduction works.
Where we fit.
Your work ends at a threshold: the project closes, the sale records, the install wraps — and the client still owns a complex house. We pick up on the far side of that threshold. Dimora provides private residential oversight: a named director at the residence on a fixed schedule, coordinating the trades, documenting conditions, and reporting to the owner in writing. We do not design, build, broker, or landscape.
What we take off your plate.
- 01The Calls After Closeout
- The warranty-season questions, the who-do-I-call messages, the small failures that land on you because you are the last professional the owner trusted. We become that call.
- 02Your Work, Kept to Intent
- Finishes, systems, and plantings maintained the way they were specified — with your maintenance guidance written into the residence’s standing care.
- 03An Informed Client
- Owners who receive written reports ask fewer anxious questions — of you, and of us.
- 04Vendors Without Conflict
- Vendors contract with the owner and bill directly; we never mark up their work. Your specified sources stay yours.
For builders, a word of its own.
During renovation or construction we sometimes serve as the owner’s representative — reviewing, advising, and reporting, while the general contractor directs the means, methods, and safety of the work. Builders who have worked opposite us know what that looks like: documented conditions, orderly decisions, a cleaner closeout, and an owner who understands what they are looking at. A represented owner is a repeat client.
On working together.
We keep a short bench of firms whose work we have seen and whose insurance we have verified — because when an owner asks us who could take on a piece of work, we will only name people we know. Being known to us puts a firm in that set. It does not guarantee work: the owner selects, the owner contracts, and vendors bill the owner directly. We take no fee from either side of an introduction, in cash or in kind. Introductions to us and bench consideration are separate conversations, and neither one buys the other.
What we protect.
The relationship is yours; we report to the owner and stay in our lane. And we hold one rule without exception: we do not name the households we serve. References are available through the introducing party, with our clients’ permission.
Who you’ll work with.
- Madalyn Salm
Co-Founder & Estate Director - Madalyn has directed the care of some of Los Angeles’s most significant private residences and trained in facilities and operations management with the Hillstone Restaurant Group. She oversees every inspection, calendar, and report.
- Will Verver
Co-Founder & Managing Director - Will builds and maintains Dimora’s partner relationships and oversees every proposal and agreement. Before Dimora, he spent fourteen years building partnerships at WME, Universal Music Group, and Red Bull — relationships companies depended on for years, not quarters. He is your point of contact from introduction through handoff.
How an introduction works.
Write to us, or have your client write to us — either works. We meet the owner at the residence and begin, as every engagement begins, with a Property Review: a fixed-fee, documented assessment the owner keeps whether or not we continue. You will know the handoff landed — because the owner will tell you, and because we will.